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Refund Policy

All sales are final! Please double check and triple check your address and sizes! We are not responsible for international taxes and fees that you may be charged. For package protection, consider adding Route insurance to your order at checkout.  

Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover.    

For more details on what to expect in an Order Issue Resolution, please see our Order Issue Resolution Expectations article. 

For a detailed breakdown of Route's official insurance policy, please see https://route.com/insurance.

If you have questions or concerns about your order please contact us at merch@gamegrumps.com.

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